Order FAQ’s

Wedding Stationery Orders FAQ

Most frequent questions and answers about Wedding Stationery Orders

Of course you, if you can send your contact details to enquiries@feelthemagicweddings.com or fill in the form at the bottom of this page, one of our friendly team will get back to you just as soon as we can.

We accept PayPal, Mastercard, Visa, Visa Debit, Visa Delta, Maestro & Solo.

Payment will be taken at the time of Ordering your Wedding Stationery

We take security very seriously!! We have an SSL certificate on our website and take your privacy very seriously.  Check out our Privacy Page for more details.

After you have placed your order, you will receive an email to confirm your order has been placed, it also acts as a receipt including the total cost and your delivery details.

We recommend you check this over and notify us if you find any errors.  You will then receive a personalisation questionnaire to capture all of the details needed to customise your wedding stationery.

Shortly after this, you will receive a digital proof of the finished product ready for you to double check everything is correct.  Once confirmed, we will print and prepare your order and pack it ready for shipping.  You will receive an email confirming that your wedding stationery is on its way. This will include the tracking ID so you can be ready for the delivery.

We may be able to change or cancel your order if we have not started processing it.  If your artwork has been approved, but it has not been printed then there will be an artwork charge incurred; this will depend on the product.

If your order has een printed and not been dispatched, then unfortunately the order cannot be cancelled.

Please contact us, if you need to make any changes or cancel your order and we will do our very best to help you

We are able to create any bespoke orders you may have with our wedding range, we are working hard to get it all on our website but if you don’t see it doesn’t mean we cannot do it.  Best way is to send us an email with what you would like and we will work hard to ensure we can do it for you.

Still have questions, don’t worry.  We are here to help, if you have any questions that we haven’t answered above just fill in the form below and we will get back to you with an answer.

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